Privacy Policy

QWX Software Ltd respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and what rights you have in relation to it.

1. Who we are

QWX Software Ltd is the data controller responsible for your personal data (“we”, “us”, “our”). We are registered in England and Wales, company number 17302912, with our registered office at Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA.

If you have any questions about this policy or how we handle your personal data, please contact us at info@qwx-software.co.uk.

2. The data we collect

We only collect personal data that you choose to give us, or that is generated automatically through normal use of the website:

  • Contact form: name, email address, company name and the content of your message.
  • Newsletter: your email address, if you choose to subscribe.
  • Technical data: when you visit our website, standard information such as your IP address, browser type, device information and the pages you visit is logged automatically for security and technical administration purposes.

We do not knowingly collect any special category data (such as health, religious belief or biometric data) through this website.

3. How and why we use your data

  • To respond to enquiries submitted through our contact form – necessary to take steps at your request prior to entering into a contract, and/or in our legitimate interest to respond to business enquiries (Art. 6(1)(b) and (f) UK GDPR).
  • To send you our newsletter, if you subscribe – based on your consent, which you may withdraw at any time (Art. 6(1)(a) UK GDPR).
  • To operate, secure and improve our website – based on our legitimate interest in keeping our website secure and functioning correctly (Art. 6(1)(f) UK GDPR).

4. Cookies

Our website may use a small number of strictly necessary cookies required for the site to function correctly. We do not use cookies for advertising purposes. Where we use any non-essential cookies, for example for analytics, we will only do so with your consent, which you can manage at any time via our cookie banner.

5. Sharing your data

We do not sell your personal data. We may share it with trusted third-party service providers who process it on our behalf and under our instructions, such as our website hosting provider and, where you subscribe, our email newsletter provider. These providers are only permitted to use your data for the purposes we specify and are required to keep it secure.

6. International data transfers

Some of our service providers may process data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or Standard Contractual Clauses, to protect your personal data in accordance with the UK GDPR.

7. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected. Contact form enquiries are retained only as long as needed to handle and resolve your enquiry. Newsletter subscriber data is kept for as long as you remain subscribed, and is deleted or anonymised within a reasonable period after you unsubscribe.

8. Your rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • request access to the personal data we hold about you;
  • request correction of inaccurate personal data;
  • request erasure of your personal data;
  • object to, or request that we restrict, our processing of your personal data;
  • request a copy of your personal data in a portable format; and
  • withdraw your consent at any time, where we rely on consent to process your data.

To exercise any of these rights, please contact us at info@qwx-software.co.uk.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to complain to the UK’s independent data protection regulator, the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
ico.org.uk – Helpline: 0303 123 1113

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons. Any changes will be posted on this page.

Last updated: August 2026